Lenovo ThinkStation 5YR Premier Support Upgrade from 3YR Premier Support – Require Model Number Serial Number

Why Premier Support?
As IT budgets contract, you need to reduce complexity and operational costs and find ways to increase efficiency from your in-house IT support teams. Lenovo™ Premier support1 can help by managing your routine support tasks, freeing up your IT staff to focus on strategic efforts that move the organization forward.

We can boost your end users’ productivity and limit their downtime with direct access to elite Lenovo™ engineers who provide unscripted, advanced hardware and software support. Lenovo™ Technical Account Management teams also provide end-to-end case management for faster, hassle-free case resolution

Hassle-free, advanced technical support available 24 x 7 x 365
Comprehensive hardware and original equipment manufacturer software support
Simplified end-to-end case management with a single point of contact
Proactive relationship and escalation management with Technical Account Managers
VIP service with labor and parts prioritization
Comprehensive suite of reporting to help identify trends and proactively address issues
Easy reference to Premier Support contact centers worldwide with optional Asset Tags
Customized dashboards for your Lenovo assets and warranty and service delivery information with the Lenovo Service Connect portal

Next Business Day
Fastest- repairs done at your location, Next Business Day
Prioritized Parts Labor
Advanced Phone Support from Lenovo Engineers
Comprehensive Hardware Software Support

Terms Conditions: https://lsc-us-pic-prod.s3.amazonaws.com/lscWarranty-NA*en*Terms%20%20Conditions*Premier.pdf